Job Openings >> Clinic Supervisor
Clinic Supervisor
Title:Clinic Supervisor
Department:Primary Care Clinics
Job Status:Full Time

Clinic Supervisor – Alicia Roberts Medical Center


SEARHC was established in 1975 under the provisions of the Indian Self-Determination Act as a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. The intent of this legislation was to have Indian Health Service programs and facilities turned over to tribal management. Our contracting with IHS began in 1976 when we took over management of the Community Health Aides Program. In 1982, we took over operation of the IHS Juneau clinic, now the Ethel Lund Medical Center, and took over operation of Sitka’s Mt. Edgecumbe Hospital in 1986. We are one of the oldest and largest Native-run health organizations in the nation.

Position Summary

This position is responsible for the overall activities of communications, scheduling and registration functions and is responsible for oversight of staff to assure consistent and accurate registration and scheduling of patients into computerized scheduling and health information systems. This contributes to timely and accurate billing and optimal reimbursement for all services rendered. Additionally, this position is responsible for some clinic wide coordination of activities and tracking of data.


Position Complexities

  • Must adequately train staff and monitor performance to ensure that scheduled appointments and patient registration information is accurately entered, as this directly affects the billing cycle.
  •  Responsible for handling upset patients skillfully and with a caring attitude, exercising empathy and patience.
  •  Manage staffing levels and all personnel issues. 
  • Supervises Patient Access Representatives and Medical Reception/Scheduling staff.
  • Establishes positive relationships with all staff and patients in order to maintain a positive working environment and to ensure good patient flow and patient experience.
  • Provides leadership to these areas and ensures that they are functioning optimally and within the expectations of clinic leadership.


Position Qualifications


  • Associate Degree in health related field or business field
  • Relevant work experience of 2 years in a health field may be substituted for degree


  • 2 years previous experience in medical business office, admitting/patient registration services
  • 1 year supervisory experience in a medical setting preferred


Other Information

At SEARHC, we see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it’s a fulfilling career.

We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

Check out our SEARHC YouTube Video below!

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